Shipping policy
Shipping Policy
At The Sweet Society LLC, we aim to process and ship orders as quickly as possible.
Processing Time
Orders are typically processed within 2–5 business days.
Shipping
Shipping times vary depending on the carrier and destination.
Once your order ships, you will receive a tracking number via email.
Once packages have been dropped off with the carrier, The Sweet Society LLC is no longer liable. Please follow up with the carrier if any issues may arise after drop off. It is the responsibility of the buyer to open a claim with the carrier if needed.
Melt Disclaimer
Certain candy products, especially chocolate, may melt during warmer weather. We recommend purchasing an ice pack during warmer months to help protect your order during transit.
The Sweet Society LLC is not responsible for melted items due to shipping conditions.
Incorrect Address
Please double-check your shipping address before placing your order. We are not responsible for packages shipped to incorrect addresses provided by the customer.Â